Refund & Cancellation Policy
Last updated: September 19, 2026
30-day money-back guarantee
First paid subscription charge ke 30 din ke andar agar aap satisfied nahi hain, hum full refund denge — koi sawaal nahi.
1. How to request a refund
- Email [email protected] from your account email.
- Subject: “Refund request — [your email]”.
- Include payment date and plan name (Starter / Pro / Agency).
- We respond within 2 business days.
2. Eligibility
- Within 30 days of first charge on a paid plan: full refund.
- Renewals: no automatic refund after 30 days — cancel before renewal to avoid next charge.
- One-time add-ons (e.g. AI Voice pack): refund within 7 days if credits unused.
- Abuse (excessive exports then refund) may be declined at our discretion.
3. Cancellation
Cancel anytime from Billing settings → Manage billing (Stripe or Razorpay portal). After cancellation:
- Access continues until the end of the current billing period.
- Plan downgrades to Free at period end.
- No partial-month refunds except within the 30-day guarantee above.
4. Processing time
- India (Razorpay): 5–7 working days to original payment method.
- International (Stripe): 5–10 business days to card.
- UPI refunds may take up to 7 working days depending on bank.
5. Free plan
Free tier par koi charge nahi — refund applicable nahi.